Given its vast and diverse product portfolio, TIDL has a massive and varied customer base. Getting orders dispatched to the required location at the time specified can be challenging. To that end TIDL has its own transport fleet of 11 vehicles, all of them linked to a central monitoring station so that the company, and the customer, know exactly when the delivery will be dropped. This can be very assuring for site deliveries where just-in-time “lean” construction methods are becoming the norm. While this is taken as read for stock items, it also applies to non-stock items. It is not unusual for a customer to place a late order on a Friday evening and for a special run to be manufactured over the weekend to ensure site delivery on the following Monday.