Technical support and training
Providing quality products and system solutions is one part of the TIDL customer charter. Equally important is the level of technical support and design advice provided. TIDL’s staff are highly-qualified and experienced in their respective fields and are available to take questions and provide advice on everything from product selection through to energy-saving and regulation compliance. This is especially relevant in relation to Irish Building Regulations Part L Conservation of Fuel & Energy, Part B Fire and Part E Noise. TIDL also runs regular training courses for customers in relation to the foregoing, and can devise tailored training programmes for specific industry areas if requested.